Shipping & Delivery
Here at Bridgewater Garden Supplies we believe that a delivery company represents an extension of our business, and that your parcels should arrive in a timely, well-communicated way, in the same pristine condition they were despatched in.
Bridgewater Garden Supplies orders are usually dispatched the next working day and are delivered by Parcelforce, using their standard and Express24 service (delivery by close of business in 1 working day following collection). Parcelforce offers the following customer benefits:
- Excellent communication – our customers will receive 3 texts and emails to keep them updated. This service is an interactive one.
- My Parcel live – Download this app and you can track your parcel in the Parcelforce van.
- Parcelforce provide the option to collect a parcel from your local Post Office.
- Excellent service – survey research shows a 98% satisfaction rate and found delays in only 1 in 30,000 parcels.
We hope your delivery experience meets the hype!
Our standard delivery options for the mainland UK:
All orders are dispatched the next working day
Standard delivery (3-5 working days) is free for all purchases
If you need your order a little bit quicker, we offer a 24 hr delivery service. The charge for this is: £3.99 (As orders are dispatched the next working day, if you were to select this service and order on Monday, your order would arrive on Wednesday)
Exceptions to our standard delivery options include:
To send orders to the following non-mainland UK locations it costs:
Northern Ireland: £11 (All orders are dispatched the next working day)
Highlands and Islands: £9 (All orders are dispatched the next working day)
Isle of Wight and Mann: £7 (All orders are dispatched the next working day)
Jersey and Guernsey fall within the European price framework. Prices for mainland Europe range from £14-£16 for parcels up to 30kg. Please contact us for an exact price.
Due to export restrictions on fertilisers we are unable to deliver to any counties outside the EU.